Digital technologies provide a foundation with the tools for students and staff to connect, 沟通和协作.
Addressing mental health issues on campus must be part of every academic institution’s core strategy for student success. 和 while technology solutions can offer new ways to provide a proactive approach to deliver the support that students and staff need, implementing technology for technologies sake will not address the issues at stake. Technology decisions must be made in the context of student and faculty needs.
To address today’s challenges and support the goals for student success, 我认为机构应该:
•识别问题并承认问题的严重程度
•创建资源来支持正在挣扎的学生
• Provide a safe, non-judgemental digital community to deliver services
• Offer a safe learning and working environment for everyone on campus
打好基础
A smart, campus-wide network is essential to deliver student-centric services. 网络基础必须是安全的, 坚固灵活, and work seamlessly across the campus to reliably deliver the services students and staff depend on.
The network must include Wi-Fi solutions to support communications and collaboration across thousands of students and staff. 它必须自动化，以简化部署和操作. It should leverage Artificial intelligence (AI) technologies for predictive network management. 和, to ensure confidence in the institution it must have unified security policies and robust, granular cybersecurity mechanisms to protect any sensitive personal information students might communicate.
连接是关键
Communications and collaboration solutions that make it easy for students and faculty to quickly reach out to one another are foundational for addressing mental health issues on campus.
今天, 技术可以实现安全, 连接人们的一体化平台, 机器和工艺, 所以学生们, 教职员工可以轻松地使用语音进行协作, 视频和文字. 还可以为学校内的每个社区创建频道, 比如学术界, 课外活动和支持服务.
保持Contact, the platform can be used to deliver digital nudges to help students stay on track and feel valued. 和 information gat在这里d through data analytics can help faculty identify student who are missing classes, 错过作业，考试成绩不佳. These tools can help faculty members create communications tailored to address student’s unique academic and mental health challenges.
另外, 联络中心的解决方案可以为学生提供快速, easy access to a single point of contact to address all types of needs. Students can also engage in interactive chat sessions with mental health professionals and chatbots. 对于发短信长大的一代人来说, 这可能是寻求帮助最自然的方式之一. Texting can also provide students a way to engage on topics they might not feel comfortable sharing through voice, 视频或面对面交谈.
最后, 确保“有一个应用程序”给学生和教师, 任何时候, anyw在这里 access — in the palm of their hands — to the online communities they participate in, 有用的提示、提醒和支持资源.
弹性校园
A robust and secure network with easy-to-use communications and collaboration solutions that span the entire campus, ensures everyone can access the people and services they need to maintain their mental health and achieve greater academic and career success.
在啤酒, we partner with academic institutions around the globe to provide the digital platforms and secure networking technologies to create a safer, more supportive and nurturing campus community and achieve their goals. 例如:
• At 拉夫堡大学 在英国伦敦，我们的 阿尔卡特朗讯企业版彩虹™ unified communications and collaboration platform is helping postgraduate students work alongside industry leaders to develop real-world solutions that address real-life challenges.
• At 斯里维加亚大学 在南苏门答腊, 印尼, 我们的高可用性和安全的网络解决方案提供了一个灵活的, 为所有四个校区和两个数据中心提供世界级的网络, 确保学生和教职员工具备高能力, 他们需要学习高质量的Wi-Fi, 教学和工作.
• At 西利伯缇大学 在西弗吉尼亚州，美国.S.A., our efficient and powerful networking solutions enable students to reliably connect to the network, and enable faculty to implement new teaching tools and take teaching outside the classroom.
今天的主动技术可以提供连接的能力, 沟通和协作, through a comprehensive support system that intuitively reaches out and interacts with students before they reach crisis levels.
阅读我们的 以学生为中心的心理健康信息图表 了解如何更好地应对校园心理健康挑战.
格雷格Kovich
全球销售主管，教育垂直格雷格Kovich领导ALE教育垂直业务的全球销售. Greg has overseen or created several 教育解决方案s including “The Fundamentals of Communications” – a vendor neutral course on digital network communications; “安全的校园” – a solution uniting emergency alerts with first responder collaboration and mass notification; “Secure Campus” – a solution that allows instructors to limit student network access to determined sites; and “Pandemic 教育的连续性” – a solution that enables classroom instruction in the event the institution is closed due to health or environmental crisis.
He is a 1992 graduate of Indiana University with over 20 yrs experience in Information Technology.
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