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Regional Council of Bourgogne Franche-Comté

Rainbow ensures ease of use and data sovereignty in a hybrid work environment.

  • 国家:法国
  • 部门:公共机构
  • Soluzione: Comunicazioni cloud, Digital Dividends

The regional council of Bourgogne-Franche-Comté is the deliberative assembly of the French region of Bourgogne-Franche-Comté in France.

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In the short term we will equip a first building of approximately 300 people with Rainbow softphone technology. We are confident the future will move us toward softphones for all employees at the Regional Council of Bourgogne Franche-Comté headquarters!
Laurent海岸, Head of the User Relations Department, 信息系统部门, Regional Council of Bourgogne Franche-Comté

Bourgogne Franche-Comté Regional Counsel (France) customer reference

Le Sfide

The local authority was looking for a solution that would combine remote telephone functionalities enabling continuous use between office and remote workspaces, 部门会议视频, and virtual team spaces to share documents and chat, as required. The solution needed to guarantee sovereignty for administrative and user data and had to be deployed rapidly, 在健康危机的觉醒中.

Azione

Rainbow™ by Alcatel-Lucent Enterprise, NXO解构, was selected to meet the customer requirements. The agents can work anywhere and on any support system due to its ease of use.

Rainbow, 混合模式下的解构, provides a connection between the cloud collaboration solution and the ALE telephony infrastructure in the customer's data centre. This allows new services to be developed using the telephony already in place. The urgency, in 2020, to have 1200 people working remotely, accelerated the project implementation, which continues to evolve and respond to emerging needs.

Risultati

技术津贴

  • Ease of use
  • Combines remote telephony, video and virtual team spaces
  • Provides data sovereignty for administrative and user data
  • 新服务部署

金融福利

  • Capitalise on existing infrastructure and past telephony investments
  • Cost-effective collaboration solution deployment 在健康危机的觉醒中

用户体验福利

  • Provide remote working to 1200 employees
  • 低学习曲线和更容易使用
  • 增加流动性和弹性办公室

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